Easy to Customize, Anytime
Your AI Assistant responds Automatically
Free Instant Download
Google × AI × LINE
An Intelligent, Flexible,
and Effortless Auto-Responder
LINE Intelligent Assistant
LIA bot Features
Advanced AI-Powered Responses
01
Powered by Google’s cost-effective AI model, Gemini-2.0-flash, for natural, human-like conversations
Retains short-term conversation history to understand context and deliver relevant replies
Create Custom Personalities Easily
02
Customize your bot’s role, name, personality, tone, background, and goals—all directly in Google Sheets
Perfect for business use, entertainment, or anything in between
Knowledge Base Integration (RAG)
03
Upload your Q&A list to a Google Sheet, and LIA bot instantly learns your business information
When a question matches your entries, it prioritizes your answers over general AI responses
Ideal for FAQs, product details, policies, and service information
Ultra-Low Cost Operation
04
Zero monthly fees—start using it for free
How It Works
1. A user sends a message via LINE
2. LIA bot first checks your Q&A spreadsheet for a match
3(a). If a matching answer exists, it replies with your predefined response
(b). If no match is found, it uses its AI to generate a natural, helpful reply
Key Features
Personality Customization: Define your bot’s role, tone, personality, background, and goals directly in Google Sheets to shape its responses.
Conversation Memory: Remembers up to 10 messages per user, enabling context-aware replies that feel personal and natural.
Knowledge Base Search (RAG): Upload your own Q&A list to a spreadsheet. LIA bot will prioritize your answers over general AI responses, making it perfect for FAQs, product info, and service guidelines. If no match is found, it still provides a helpful reply.
Response Logging: Automatically records all conversations. Use these logs to monitor bot performance, identify common questions, and continuously improve your customer service.
Real-World Use Cases
A. Restaurant
Challenge: Staff spend too much time answering phone calls about reservations and menu questions. During peak hours, they can’t respond quickly. Although you have a LINE Official Account, you lack time for two-way communication—only sending discount coupons.
Knowledge Base: Daily lunch menu, reservation availability with booking link, business hours, directions from the nearest station, allergy information.
Benefits: Reduces phone inquiries, freeing staff to focus on cooking and serving. Provides 24/7 support, improving customer experience. Customers appreciate the convenience, leading to higher satisfaction.
B. Corporate HR Department
Challenge: As your company grows, HR is overwhelmed with routine questions about policies, leave applications, IT support, and meeting room bookings. The internal portal exists but is hard to navigate.
Knowledge Base: Leave application link, travel expense policy, IT support contacts, meeting room booking system, condolence payment procedures.
Benefits: Dramatically reduces HR workload, allowing staff to focus on strategic tasks. Employees get instant answers via LINE, improving workflow efficiency. Information becomes more accessible, empowering employees to solve problems themselves. Employee satisfaction improves as seen in feedback: “I can find what I need instantly.”
C. Event Organizer
Challenge: Before your event, you receive countless calls and emails about dates, locations, programs, and ticket purchases. Your website and social media aren’t enough to answer all questions.
Knowledge Base: Event date and time, venue map, performer lineup with links, ticket purchase site, rain policy.
Benefits: Reduces administrative burden on your team. Attendees get instant answers via LINE, lowering the barrier to information access. Direct links to ticket sales increase conversions. On event day, send reminders and venue tips via bot to improve attendee experience.
